Contact Botifex Support

Need help before you pay? Already have a plan and want onboarding assistance? The Botifex team replies within 24 hours on weekdays and monitors the inbox on weekends.

Team Contacts

Senior Developer

Rhev Williams

For payment questions, feature requests, and support.

Botifex2025@gmail.com

(208) 681-6169

Head of Marketing

Landon Huffman

For marketing inquiries and partnerships.

landon.botifex@gmail.com

(208) 751-9272

Response Time

Mon–Fri 9am–6pm PST
Weekend monitoring via email.

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Frequently Asked Questions

Can I test Botifex before paying?

Yes—choose the Free plan in the payment flow to explore the dashboard with limited refresh speeds. Upgrade anytime to Standard or Pro.

How do I complete account creation after payment?

Immediately after checkout, you’ll land on the sign-up form requesting your name, phone, ZIP, email, and password. The How It Works guide outlines every step.

Why do you collect phone number and ZIP code?

We use location and phone details to tailor alerts and optimize coverage. Review the Why We Collect This Information page for full context.

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