Contact Botifex Support

Need help before you pay? Already have a plan and want onboarding assistance? The Botifex team replies within 24 hours on weekdays and monitors the inbox on weekends.

Start Your Pro or Ultra Plan Review the overview

Team Contacts

General Support

Account help, technical issues, and product questions.

Support@Botifex.com

(208) 643-7946

Development

Bug reports, API questions, and engineering requests.

Dev@Botifex.com

Billing

Subscriptions, invoices, refunds, and payment issues.

billing@botifex.com

Sales

Plan questions before you subscribe or upgrade.

Sales@Botifex.com

Marketing

Press, campaigns, and brand collaborations.

Marketing@Botifex.com

Partnerships

Integrations, affiliates, and business development.

Partnerships@Botifex.com

Careers

Open roles, internships, and working at Botifex.

Careers@Botifex.com

Legal

Terms, compliance, and copyright (DMCA) notices.

Legal@Botifex.com

Response Time

Mon–Fri 9am–6pm PST
Weekend monitoring via email.

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Frequently Asked Questions

Can I test Botifex before paying?

Yes—choose the Free plan in the payment flow to explore the dashboard with limited refresh speeds. Upgrade anytime to Basic, Pro, or Ultra.

How do I complete account creation after payment?

Immediately after checkout, you'll land on the sign-up form requesting your name, phone, ZIP, email, and password. The How It Works guide outlines every step.

Why do you collect phone number and ZIP code?

We use location and phone details to tailor alerts and optimize coverage. Review the Why We Collect This Information page for full context.