Contact Botifex Support
Need help before you pay? Already have a plan and want onboarding for hunts, listing, or inventory? The Botifex team replies within 24 hours on weekdays and monitors the inbox on weekends.
Team Contacts
General Support
Account help, hunts, listing tools, inventory, and product questions.
Support@Botifex.com(208) 299-2734
Sales
Plan questions before you subscribe — coverage, listing tools, inventory, and upgrades.
Sales@Botifex.comPartnerships
Creator affiliates, integrations, and business development. Apply at /creators.
Partnerships@Botifex.comFrequently Asked Questions
Can I test Botifex before paying?
Yes—choose the Free plan in the payment flow to explore the dashboard with limited refresh speeds. Your first 7 days include Pro: eight marketplace scrapers (including Depop and Whatnot), comps, selling tools, and inventory. Upgrade anytime to Basic, Pro, or Ultra.
Is Botifex only a deal-alert tool?
No. Alerts are one pillar. Support can help with hunt profiles, Deal Score and comps, selling tools and extension cross-posting (Pro/Ultra), and inventory plus profit tracking. If you are not sure which plan unlocks which piece, email sales or start the 7-day Pro trial.
How do I complete account creation after payment?
Immediately after checkout, you'll land on the sign-up form requesting your name, phone, ZIP, email, and password. The How It Works guide outlines every step.
Why do you collect phone number and ZIP code?
We use location and phone details to tailor local hunts and SMS delivery. Review the Why We Collect This Information page for full context.