🔒 Privacy Policy

Last Updated: December 2024

1. Introduction

Welcome to Super-Bot ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Important: Please read this Privacy Policy carefully. By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

Register an account: Username, email address, password (hashed)
Update your profile: Profile information, preferences
Subscribe to a plan: Payment information (processed securely through Stripe)
Contact us: Name, email address, message content
Set up notifications: Phone number (optional, for SMS alerts)

2.2 Information Automatically Collected

When you use our service, we automatically collect certain information, including:

Usage Data: Pages visited, features used, time spent on service
Device Information: IP address, browser type, operating system
Cookies and Tracking: Session cookies, authentication tokens
Scraping Activity: Search queries, saved searches, favorite items
Analytics Data: User behavior, feature usage, error logs

2.3 Information from Third Parties

We may receive information from third-party services:

Stripe: Payment confirmation, subscription status
Twilio: SMS delivery status (if SMS notifications enabled)
Email Service: Email delivery status

3. How We Use Your Information

We use the information we collect for the following purposes:

Purpose	Legal Basis
To provide and maintain our service	Contract performance
To process payments and manage subscriptions	Contract performance
To send notifications (email/SMS)	Consent
To improve and optimize our service	Legitimate interest
To analyze usage patterns and trends	Legitimate interest
To detect and prevent fraud	Legitimate interest
To comply with legal obligations	Legal obligation
To communicate with you	Consent

4. How We Share Your Information

We may share your information in the following situations:

4.1 Service Providers

We work with third-party service providers who perform services on our behalf:

Stripe: Payment processing and subscription management
Twilio: SMS notification delivery
Email Service Providers: Email delivery
Hosting Providers: Cloud infrastructure and data storage

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share your information with your explicit consent for any other purpose.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

Encryption: Passwords are hashed using bcrypt
Secure Connections: All data transmitted over HTTPS/TLS
Access Controls: Limited access to personal data on a need-to-know basis
Regular Audits: Security assessments and vulnerability testing
Data Backups: Regular encrypted backups of your data

Important: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

Account Data: Retained while your account is active
Transaction Records: 7 years (tax and legal requirements)
Logs and Analytics: 90 days
Backup Data: 30 days

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

Request access to your personal information
Request a copy of your data in a portable format

7.2 Correction and Deletion

Request correction of inaccurate information
Request deletion of your personal information

7.3 Restriction and Objection

Request restriction of processing
Object to certain types of processing

7.4 Consent Withdrawal

Withdraw consent for processing based on consent
Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@yourdomain.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information.

Types of Cookies We Use:

Essential Cookies: Required for the service to function (session, authentication)
Analytics Cookies: Help us understand how users interact with our service
Preference Cookies: Remember your settings and preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

If you are located outside the United States and choose to provide information to us, please note that we transfer and process your data in the United States.

10. Children's Privacy

Our service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising your privacy rights

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

Right of access (Article 15)
Right to rectification (Article 16)
Right to erasure (Article 17)
Right to restrict processing (Article 18)
Right to data portability (Article 20)
Right to object (Article 21)
Right to withdraw consent (Article 7)

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

Posting the new Privacy Policy on this page
Sending an email notification (if you have an account)
Updating the "Last Updated" date at the top of this page

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@yourdomain.com

Support: support@yourdomain.com

Address: [Your Company Address]

Phone: [Your Phone Number]

15. Data Protection Officer

For privacy-related inquiries, you can contact our Data Protection Officer at:

Email: dpo@yourdomain.com

16. Supervisory Authority

If you are located in the EEA and believe we have not addressed your privacy concerns, you have the right to lodge a complaint with your local supervisory authority.

This Privacy Policy is effective as of December 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will take effect immediately upon being posted on this page.

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